Farmers may not wear out easily, but when running machinery from sun up to sun down, components will inevitably need to be replaced. Magnum ENP prides ourselves on creating some of the most durable sod harvesters in the world. But when harvesters need service, our team is here to help with the best agricultural equipment parts, techs, and guidance in the industry.
So what’s in your shed? If you’re running a Magnum machine, this in-depth read will take you through everything a prepared machine shop should consider to keep those big rolls coming!
Shop Check
We proudly serve operations of all sizes all around the world. One thing we’ve learned in our decades of helping farmers is that maintenance is the great equalizer. No matter how advanced the operation is, everyone needs quality agricultural equipment parts. To make repairs and reordering easy, Magnum offers clear manuals and clearer communication. Just call us with the part number and problem, and we can overnight any component on our shelf or send out a technician to help!
These are some of the most important things operations need to stay productive.
Tools
The old adage of “the right tool for the job” applies to Magnum harvesters as well! But don’t worry, our machines don’t require proprietary tools to get the job done. We design each machine with standard SAE bolts and commonly known components found on other ag equipment. If you’ve got the tools to maintain a tractor, you can easily maintain your Magnum machine!
Manuals
One of the most important things you’ll need when performing any replacements or maintenance is a manual to make it all make sense. This is where Magnum is innovating with farmers in mind. Instead of spending hours trying to find the included paper manual you swear you kept in a safe place, you can just whip out your phone and find our parts manuals in seconds! Each machine comes with the code to access and download our online manuals wherever you need them.
Replacement Parts at the Ready
When you need to make replacements happen, Magnum makes it easy to keep parts on your shelf and equipment on the move! We recommend having common consumables on hand for the lowest downtime possible. Here are a few key agricultural equipment parts top producers keep on their shelves.
Belts
Many of the key components of our machines are belt driven. From cutters to conveyors, these belts take a beating every hour of operation. Across our lineup, each belt works together to keep everything in sync. We recommend checking each belt during regular maintenance to ensure proper tension and note any potential thin spots.
Bearings
Regular maintenance can limit the wear on bearings. However, years in the field are enough to wear anything down. With intricate bearings throughout our machines, we recommend talking to a Magnum representative to order the right ones for your equipment.
Cutter Blades
Over time, cutter blades can become dull and wear down. This can result in rough cuts and rougher operation for your machine. Each cutter requires different widths of blades depending on the location of the blade and width of the head. Our techs can help you order the right blades for your cutters with a quick chat.
Motors
There are many different motors that make big rolls a reality on our machines. But when one goes down, an entire operation can have to pause. We recommend keeping hydraulic and drive motors on hand to make repairs quick. These motors aren’t available at just any parts counter! Our design makes replacements simple, and with support just a call away, any shop can tackle the big jobs faster.
Getting Repairs Right
To complete repairs correctly, Magnum guides technicians with clear instruction and round the clock support. On the phone, we guide farmers through every step of a repair or installation. While most of our customers enjoy this free service, our nationwide network of techs also stay busy!
Each machine is designed to make repairs simple, but if there’s ever a problem farmers can’t diagnose, a technician can be on the farm to help! Here’s how Magnum ENP is bringing agricultural equipment parts and advice to customers faster than ever.
Over the Phone
Whether you’re stuck in a field or stuck on a repair project, our team is here to help you get unstuck! Just call our team whenever you need at 913-783-4600 or 800-330-0857 (toll-free). In a quick call, we can help you identify many possible problems and recommend solutions that save time and money. While many local parts guys wait for customers to come in, our support and technicians are available whenever, wherever you need them!
On the Farm
One of the biggest benefits that sets Magnum apart from many manufacturers is the connection we have to our customers. Our nationwide network of expert technicians can quickly provide on-site repairs for the toughest jobs. Each tech completes regular training to stay up to date on every major repair and recommendations from the factory. This makes every farm visit as quick and efficient as possible.
Before coming to your rescue, our techs can diagnose the problem over the phone to arrive with the parts you need. If any unforeseen problems arise, we can overnight any necessary components. In your farm visit, your tech gets right to work—from the minute they cross your gate to the final handshake.
On-site service is charged hourly, so we make sure to maximize your time by carrying all the necessary equipment and tools in our custom red trucks! During your repairs, we check the rest of the machine as well to ensure every component works together correctly. We make sure your machine is working properly before we leave with thorough field tests, documenting every repair made in a detailed report.
In the Mail
Downtime can cost an operation enough of their time and money without having to wait for reinforcements. That’s why Magnum also offers free technical support and fast delivery for any component we have on hand. The agricultural equipment parts that come directly from Magnum are your best bet to fix any issue the first time.
No one should have to wait to get what they need to stay productive. That’s what makes us much more than your local parts counter! For everything from parts and netting to new equipment and support, a call is all it takes to get quality delivered to your door.
Magnum Stands With Farmers
Magnum ENP proudly supports the right to repair movement for farmers around the world. Some manufacturers legally limit the possibility for farmers to repair their own equipment. But since our first machine was designed and developed by a sod farmer, our resources keep most necessary repairs quick and easy for operations of any size. These are the resources available to every farmer we partner with!
Service Updates
If you’re ever having trouble with your equipment, our first recommendation is checking the service updates! As we identify common difficulties across our lineup, our team works to improve the design and shares guidance on updated maintenance protocols. From fine-tuning your counter speed to solving stuck mechanisms, our updates share everything farmers need to know to keep their machines productive!
Helpful How-Tos
If reading instructions isn’t your forte, you’re not alone. For in-depth visual guides, Magnum makes helpful videos for setup, proper operation, and regular maintenance! Each video shares the ins and outs to help you get back to business.
Our setup videos include everything you need to get started with descriptions for proper blade installation, positioning, and more. Regular usage such as netting and tube setup, lever usage, calibration, and more are described in detail with operations-focused features. To keep each machine properly greased, oiled, and maintained, our maintenance-focused how-tos go in-depth on everything you’ll need.
For a helpful overview of basic maintenance, check out our related read!
The Basics of Maintaining Your Magnum Harvester
On-Demand Support
We pride ourselves on going above and beyond for our customers in every aspect of regular maintenance and unforeseen replacements. Over the phone, you can get connected quickly to technical support and trained technicians. To get a helping hand on the farm, customer support can let you know when a tech will be in your area for non-emergency repairs.
For pressing repairs, setting up an emergency visit is just a couple clicks or a quick call away. No matter what our customers need, Magnum is here to answer the call with the unmatched customer service and expertise we bring to every operation!
Our Promise of Partnership
Keeping farmers productive has never been more important, but it’s always been a top priority for Magnum ENP. Since our very first BR harvester began changing the way our industry harvests big rolls, our commitment to quality is on display in our agricultural equipment parts and the partnerships we foster with the nation’s top producers.
From keeping that old faithful harvester going one more season, to customizing a brand-new SP, our team is proud to be your partner in the sod harvesting industry!
Get accurate pricing for your parts, service, and more.
Or give us a call to experience the service that makes Magnum famous!
