When investing in a new machine, top sod producers deserve more than a slick salesman. Transparency, understanding, and service all work together to help farmers invest every dollar in the right direction. That’s why Magnum works directly with every customer to help them make the best decision for their operation.
We’re more than just farm equipment suppliers—we’re the partner our customers need in the field and on the phone. Get to know how and why we build such strong connections with this in-depth read!
A Direct Connection to Customers
From the moment you contact our team, we work to get to know your farm beyond the numbers. Like many of our customers, we’re a multi-generational family-run operation, too! Our team goes deeper than the typical sales conversation to build a better connection with every customer.
We get to know the challenges and intricacies of every operation we partner with to understand how we can help drive success best. Whether that’s customizing a new machine or simply filling an order for more netting, we’re happy to help in every way possible. Over time, our team becomes an integral part of every operation we serve. This is what sets us apart from many farm equipment suppliers.
Direct vs the Dealership
Driving onto a dealership lot is a lot like walking into a retail store these days. Pushy salespeople, limited selection, and high markups are enough to drive anyone crazy. That’s why you won’t find our new harvesters on any lot. We deliver every machine directly to our customers, complete with everything they need and nothing they don’t. Here are the key benefits to ordering directly from our team.
Personal Touches
Instead of focusing on a bottom line, our team is passionate about driving customer success. Since every operation does things differently, we personalize every order to best suit our customers’ needs. As we talk about the budget, size, and day-to-day life on your farm, our team can help choose the right machine with the best options to suit your operation.
Professional Advice
Since our first machine hit the market, Magnum has focused on putting farmers first. That’s because we’ve been in those boots too! Our founder built the first BR harvester based on his experience as a farmer, and we continue to innovate our lineup the same way.
We factor in the real-world implications of our implements to match farmers with the right machine for their needs. By digging deep into the details of every operation we partner with, our customers get exactly what they need to maximize productivity year after year. From balancing budgets to streamlining production, our entire team collaborates to ensure our customers are making the best investment for their goals.
Staying Focused
From the beginning, Magnum has solely focused on producing the best big rolls of sod possible. With decades of experience in this type of sod farming, our team has a deep understanding of the practices and products our customers use every day. Thanks to our deep history and lasting dedication, we’ve become one of the most trusted names in the sod harvesting industry! Learn the benefits of going big with Magnum with this related blog.
Size Matters: The Benefits of Big Roll Sod
Empowering Innovation
Unlike typical farm equipment suppliers, our direct connection to customers gives valuable feedback to every channel of our company. We don’t just sell machines; we use what we learn in every conversation to evolve our offerings and the overall customer experience.
From trade shows to everyday calls, we grow from every interaction to drive our industry forward. Innovation is the key to success—from your farm to our assembly line! To dive deeper into the valuable conversations we have at trade shows, check out our related read.
Making the Right Investment
The close relationship we enjoy with our customers not only improves their operation, it empowers our entire industry. With a deep devotion to doing the right thing, our team guides sod producers around the globe to make the most of their investment. Ordering a new machine is no small task! As trusted farm equipment suppliers devoted to our industry, we help farmers consider these major factors to make the right decision for their future.
Your Size
The overall scale of your production is a major factor when discussing your ideal harvester or harvesters. While our BR harvester is a trusted machine, different operations require faster, more efficient yield capability found in our SR, SRA, and SP models. For operations big and small, efficiency is the key to a successful harvest.
To help our customers maintain a healthy bottom line, our entire team collaborates when consulting with farmers. By understanding the scale and capabilities of your farm, we find the right harvester to provide the best return on investment possible.
Your Budget
Staying in the green means much more than growing healthy grass to top turf producers. Now more than ever, operations of all shapes and sizes are looking to maximize their budget. This is where Magnum’s partnership goes beyond selling equipment. Instead of solely focusing on making another sale, our team ensures that every farmer’s purchase makes sense for the future of their farm.
When our sales team works with farmers considering a new machine, they discuss details like yearly maintenance costs and the yields required to make the purchase make sense. Even if farmers can’t afford a brand new machine right away, we also make suggestions for ways to make the most of the equipment they’re already using. Unlike other farm equipment suppliers, our team focuses on the long term success of our customers regardless of the purchase they make.
Your Goals
Every season comes with new challenges and aspirations. As a trusted partner for thousands of sod farms, Magnum knows just how to help operations rise to the occasion. That’s why we discuss more than just your immediate needs. We also help you plan for the future!\
For example, many farmers looking to maximize efficiency or expand their capacity are looking into our SRA and SP harvesters. With only one operator required to run this machine, farms can either minimize staffing or put extra workers on another harvester! Regardless of your goals, Magnum is happy to help meet every season with confidence as one of the most comprehensive farm equipment suppliers in the sod industry.
The Ordering Process
With a close connection to our entire team, customers enjoy a thorough, streamlined ordering experience like no other. Whether you’re needing an entire machine or just a couple parts, we’re here to help when you need us! Here’s how we take the guesswork out of ordering by prioritizing clear communication.
Getting to Know Each Other
For new customers, we take the time to discuss the details of their operation. In this stage, we’ll discuss topics like the day-to-day work, location requirements, and the overall scale of production. By clearly understanding every need and goal, our team collaborates to narrow down the best options.
Matching Needs to Benefits
New and existing customers both have evolving needs to meet with every new season. That’s where a typical sales call becomes a more holistic conversation. Budget constraints, staffing, and even environmental hurdles all play vital roles in deciding the best way to meet our customer’s needs. With our customer’s best interests in mind, we discuss multiple options to help them weigh each benefit and make a fully informed decision.
Since a new machine is a big investment, we never push customers to purchase without making sure they’re making the right decision. Our staff works with farmers to develop a plan that makes sense for their future. Whether that plan means holding off on a big order or looking into an even bigger machine, we ensure each purchase is the best decision for the future of every sod farm we partner with. By helping customers confidently decide their best path forward, our ongoing partnership builds a brighter future for the entire industry!
Timeline and Delivery
For anyone purchasing a new Magnum machine, the overall timeline can vary depending on the production of their desired model. More intricate models like the SRA and SP take longer to produce. But if you’re ordering a BR harvester, we usually have one or two on hand to ship immediately because of their high demand. Your salesperson will discuss the lead time and delivery details based on the machine you decide on.
Building Our Industry Better
With every new harvester, part, and roll of netting we sell, Magnum is proud to drive the sod farming industry forward. From our family to your farm, every detail matters to make a better tomorrow possible. As one of the leading farm equipment suppliers in big roll harvesting, we’re happy to help operations of every shape and size. So, what can you accomplish with Magnum?
Find out by contacting our team to talk about your future. Or get pricing online with our helpful tool!
